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Technical Support Engineer


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  Incedo Technology Solutions Limited is hiring Technical Support Engineer 

Work Experience

0 - 5 yrs

Level

Junior - Executive, Assistant 


Job Function


IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Gurgaon 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


technical support, voice process, active directory, customer service



Job Description



We are looking for Technical Support Engineers with minimum 0-5 years of experience in related field for Gurgaon Location. It`s a B2B profile (60% Voice) where TSE will be the point of contact for all technical queries related to login. TSE will be trained on handling password reset queries in Active Directory.

Candidate should be comfortable with US shifts timings, Tech Support (Semi-Tech) voice process.
B. Tech/ BCA freshers with excellent communication are also eligible to apply.
Freshers with excellent communication are also eligible for this requirement.

Must have excellent communication skills
24*7 operations and most of the times shift will be in EST hours
Technical bent of mind to isolate a problem quickly

Basic troubleshooting of desktop/ laptop and gadgets
Email configuration
Customer service approach
24*7 shift. (US Shift)
Looking for Immediate Joiner.

Contact Person- Anjana Srivastava
Phone: 8368791323

Email- anjana.srivastava@incedoinc.com
 


Company Info


Incedo Inc (formerly a part of the $4Bn Indiabulls Group) is a technology solutions and services provider headquartered in the Bay Area, USA with workforce across North America, South Africa and India (Gurgaon, Bangalore). We specialize in Data & Analytics and Product Engineering Services, with deep expertise in Financial Services, Life Science and Communication Engineering. Our key focus is on Emerging Technologies and Innovation. Our end-to-end capabilities span across Application Services, Infrastructure and Operations.

We are a young and vibrant organization; our employees are our greatest assets. Our culture allows our employees the freedom to learn experiment and reach the pinnacle of growth. A career at Incedo Inc. offers challenging assignments, world-class working environment, professional management and ample opportunities to train, learn and execute demanding projects, and in turn, get recognition in the form of exceptional rewards.
 



Address


Not Mentioned


Contact Number


Not Mentioned


E-mail Address


anjana.srivastava@incedoinc.com

 


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