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Technical Support Engineer


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  Incedo Technology Solutions Limited is hiring Technical Support Engineer 

Work Experience

0 - 5 yrs

Level

Junior - Executive, Assistant 


Job Function


IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Gurgaon 


Educational Qualification


B.E./B.Tech, B.Sc, BCA/BCS


Salary


Not Specified


Key Skills


technical support, voice process, active directory, customer service



Job Description



We are looking for Technical Support Engineers with minimum 0 to 5 years of experience in related field for Gurgaon Location. It`s a B2B profile (60% Voice) where TSE will be the point of contact for all technical queries related to login. TSE will be trained on handling password reset queries in Active Directory.

Candidate must have excellent communication skills
24*7 operations and most of the times shift will be in EST hours
Technical bent of mind to isolate a problem quickly

Basic troubleshooting of desktop/ laptop and gadgets
Email configuration
Customer service approach

Candidate should be comfortable with US shifts timings, Tech Support (Semi-Tech) voice process.
B. Tech/ BCA freshers with excellent communication are also eligible to apply.
Freshers with excellent communication are also eligible for this requirement.

24*7 shift. (US Shift)
Looking for Immediate Joiner.

Contact Person- Anjana Srivastava
Email- anjana.srivastava@incedoinc.com
Tel- 8368791323
 


Company Info


Indus Business Systems Limited is a 20 years old software products and professional services company, continuously developing innovative technology solutions for customers. The company`s integrated products span Life Sciences research administration and compliance from funding to trials, as well as end-to-end IT solutions. Indus strives to be a valuable partner by offering ready-to-use software products and comprehensive professional services in cutting-edge technologies, backed by years of experience.
 



Address


Not Mentioned


Contact Number


Not Mentioned


E-mail Address


anjana.srivastava@incedoinc.com

 


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