KCS India

Technical Support Engineer


KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate Login


  InKnowTech Private Limited is hiring Technical Support Engineer 

Work Experience

2 - 6 yrs

Level

Junior - Executive, Assistant 


Job Function


IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies


Not Specified 


Industry


IT-Hardware/Networking 


Job Location


Bangalore 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Desktop Support, Remote Support, IT Service Desk, Technical Helpdesk



Job Description



Educational Qualification: Graduation/ Post Graduation Degree
Experience: 2.5+ Years Experience (Global support exp mandatory)
Job Location: Bengaluru

Job Responsibilities-

Installation, troubleshooting and configuration of Windows XP / Vista / win 7 Operating Systems Installation, configuration of MS office suit (All Versions)
Configuration and tweaking of Desktop Services
MS Vulnerability assessment and Implementations
Outlook configuration / troubleshooting
Logical skills to troubleshoot customer / proprietary applications
Fair knowledge on server services

Configuration and troubleshooting of desktop, work stations, laptops, network, multi-function printers
Configuration and troubleshooting of scanners, copiers and other IT peripherals
Configuration and troubleshooting of mobile devices like Blackberry, I-phone, any smart phone which has E-mail Management Responsibility & Metrics
Receiving calls, Use standard greeting on calls and Logging 100% tickets of the call received
Prioritizing, Categorization of ticket and taking remote capture to resolve
Providing ticket number to user via phone, E-mail
Installation, troubleshooting and configuration of Windows XP / Vista / win 7 Operating Systems Installation, configuration of MS office suit (All Versions)

Role: Senior Member technical
CTC : 4 LPA
A Part from CTC 2 way cab and food is provided

if JD suites your profile share your resume with shanmugapriya.m@inknowtech.com
Contact Deatils - 9080902747 - Priya
 


Company Info


At the heart of digital enterprise transformation are technologies such as cloud computing, mobility, analytics and Internet of Things (IoT). They throw up new challenges for enterprise IT both transformational and operational.

Is your existing technology infrastructure ready to deliver the new digital experience to business users and consumers? Chances are you need to fundamentally re-architect it. Legacy and new technology elements need to co-exist and complement each other in ways that are unique to your business. Managing the delivery of digital services calls for replacing human resource intensive service management processes with an approach that emphasizes outcomes through use of intelligent tools, automation and analytics.
 



Address


Not Mentioned


Contact Number


Not Mentioned


E-mail Address


shanmugapriya.m@inknowtech.com

 


Share this opening with your friends on      Facebook     LinkedIn     Twitter     Google     Email


Specialized Jobs

Quick Links     

Java Professionals | .Net Professionals | QA/ Software Testing | PHP/ MySQL Jobs | Tech Support Jobs

Jobs in Bangalore | Delhi/ NCR Jobs | Jobs in Chennai | Hyderabad Jobs | Jobs in Mumbai | Jobs in Pune

Fresher/ Entry Level | Junior/ Executive Level | Senior/ Middle Level | Managerial Level Jobs


KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate Login