KCS India

Technical Support Representative

KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate Login

  Remo Software Private Limited is hiring Technical Support Representative 

Work Experience

0 - 1 yrs


Junior - Executive, Assistant 

Job Function

IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration




Job Location


Educational Qualification

B.E./B.Tech, M.Tech, MCA/PGDCA, BCA/BCS, B.E./B.Tech, M.Tech, MCA/PGDCA


Not Specified

Key Skills

.NET Web framework, Microsoft SQL Server

Job Description

Candidate should be Any Graduate with excellent communication skills in verbal as well as written English, preferably with good usage of accents. Must have strong phone handling skills and active listening. Customer orientation and ability to adapt/ respond to different types of customers. Excellent computer knowledge, preferable with good knowledge on Microsoft Office, knowledge on different Operating Systems, remote access tools, etc.

Should have excellent multi-tasking skills.
Excellent communication and presentation skills.
Ability to multi-task, prioritize and manage time effectively.

Primary Responsibilities:

Resolve customer complaints via phone, tickets, or chat.
Greet customers warmly and ascertain problem or reason for calling.
Assist with software issues, refunds or cancellation.
Answer pre sales questions about software and limitations.
Suggest solutions when a product malfunctions.

Attempt to persuade customer to reconsider refund or cancellation.
Inform customer of deals and promotions.
Utilize product knowledge to handle high call volumes.
Work with customer support manager to ensure proper customer service is being delivered.
Close out or open tickets and call records.

Covid Time Rules: Strictly No Walk-ins.
Send in your CV and we will connect with you via email or phone.

Email: hr@remosoftware.com
Phone: +918748074278

Company Info

Remo Software strives to deliver technology-driven software to customers. With our superior array of products users can Recover, Erase, Manage and Optimize data efficiently. Remo has gained recognition and awards in industry for it`s performance enhancing products, which are bundled with innovative features. For more details visit www.remosoftware.com


Not Mentioned

Contact Number

Not Mentioned

E-mail Address



Share this opening with your friends on      Facebook     LinkedIn     Twitter     Google     Email

Specialized Jobs

Quick Links     

Java Professionals | .Net Professionals | QA/ Software Testing | PHP/ MySQL Jobs | Tech Support Jobs

Jobs in Bangalore | Delhi/ NCR Jobs | Jobs in Chennai | Hyderabad Jobs | Jobs in Mumbai | Jobs in Pune

Fresher/ Entry Level | Junior/ Executive Level | Senior/ Middle Level | Managerial Level Jobs

KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate Login