KCS India

Technical Support Engineer


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  Lynkit is hiring Technical Support Engineer 

Work Experience

2 - 5 yrs

Level

Junior - Executive, Assistant 


Job Function


IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies


Not Specified 


Industry


Others 


Job Location


Delhi 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, Hardware Support, Software Support



Job Description



We are seeking a Technical Support Engineer for providing assistance to enterprise customers and internal teams. We are seeking out passionate applicants working with a growing company that is engaged in developing applications being used in India for the first time.

Degree in IT, Electronics, Computer Science or relevant field is required
Ability to multi-task, manage time and follow through with assignments
Good understanding of computer systems, mobile devices and other tech products

Experience with GPS hardware/ technology will be given preference
Ability to diagnose and troubleshoot basic technical issues
Ability to provide step-by-step technical help, both written and verbal
Customer facing experience is a plus

Job Responsibility-

Providing initial technical software & hardware support to clients
Providing technical demo of product or new features to clients
Troubleshooting issues related to hardware or software functionality
Respond to requests for technical assistance in person, via phone or electronically and follow service desk procedures.
Accurately describe client issues and interpret and design a resolution
Identify and escalate situations requiring urgent attention
Make sure the process conformity and SLAs are accomplished

If interested, please share your resume at hr@lynkit.in
 


Company Info


Lynkit specialises in track and trace solutions using IoT and blockchain technologies. One of Lynkit`s GPS based tracking solutions has been recognized by Invest India as one of the most innovative, and its blockchain application has been featured by the Linux Foundation/ Hyperledger Global Showcase. For its cutting edge tech and innovative solutions, Lynkit has been recognized as a top start-up by Silicon India.

Lynkit has been on a fast growth track since its inception in February 2017 with rapidly expanding projects in RFID, GPS and blockchain, such as - www.lynkgrid.com, www.lynkit.io, www.lynktrac.io, www.humaratruck.com and www.pikmybox.com. We are seeking out candidates with a passion for working in a startup, high-growth environment, working in cutting-edge technologies, and making an impact.
 



Address


W-39, Okhla Phase - II, New Delhi - 110020


Contact Number


Not Mentioned


E-mail Address


hr@lynkit.in

 


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