KCS India

Technical Support Associate


KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate Login


  Artech Infosystems Pvt Limited is hiring Technical Support Associate 

Work Experience

0 - 1 yrs

Level

Fresher 


Job Function


Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Bangalore 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, IT Helpdesk/ Service Desk, Customer Support



Job Description



Candidate should have BS degree in Information Technology, Computer Science or relevant field
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Ability to diagnose and troubleshoot basic technical issues

Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Windows/ Linux/ Mac OS environments
Good understanding of computer systems, mobile devices and other tech products

Technical Basic Questions:

Basic Computer knowledge -Like.,Type of OS, Networking Knowledge (How its Works)- Router, Switcher, DNS, OSI layer, Modem , Wifi, LAN, WAN - (Basic knowledge), (Basic knowledge on Laptop /desktop trouble shooting , Battery issue setup ,Assistance setup, S/W Installation )

Role Responsibility:

Act as the ongoing interface between the client and the system or application.
Dedicated to quality, using exceptional communication skills to keep our world class systems running.
Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

If interested please share your resume to abhishek.sp@artechinfo.in
 


Company Info


Artech Infosystems Pvt Limited (Artech India), formerly known as Softek Pvt Ltd, is a 34-year-old, ISO 9001:2008 & ISMS 27001:2005 certified IT company with its core competencies in the areas of Software Products, Turnkey Project Management, IT Consulting and Staff Augmentation, Infrastructure Management, and Recruitment Process Outsourcing. Its a CMMI level 1V company and we have our branches across PAN INDIA(Bangalore, Noida, Hyderabad, Chennai, Pune, Kolkata) and also abroad, headquartered in New Jersey.

Artech Information Systems is the #12 Largest IT Staffing Company in the U.S. and an employer of choice for over 6,000 consultants. We recruit world-class talent for IT, Engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China.
 



Address


Not Mentioned


Contact Number


Not Mentioned


E-mail Address


abhishek.sp@artechinfo.in

 


Share this opening with your friends on      Facebook     LinkedIn     Twitter     Google     Email


Specialized Jobs

Quick Links     

Java Professionals | .Net Professionals | QA/ Software Testing | PHP/ MySQL Jobs | Tech Support Jobs

Jobs in Bangalore | Delhi/ NCR Jobs | Jobs in Chennai | Hyderabad Jobs | Jobs in Mumbai | Jobs in Pune

Fresher/ Entry Level | Junior/ Executive Level | Senior/ Middle Level | Managerial Level Jobs


KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate Login