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L1 - Support / Service Desk


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  Infosys BPO Limited is hiring L1 - Support / Service Desk 

Work Experience

2 - 5 yrs

Level

Junior - Executive, Assistant 




Job Function


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Bangalore 


Educational Qualification


B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech


Salary


400000 - 700000


Key Skills


IT Helpdesk/ L1 Support/ Service Desk



Job Description



Infosys BPO Limited is planning to conduct walk-in interview for Helpdesk/ L1 Support/ Service Desk - Bangalore

Qualification: Any Graduate
Years of Experience : 2 to 4 Years
Flexible to work in shifts(24*7)

Shift Timings: Should be flexible for 24*7 Shifts
Job Location: Bangalore

Mandate Skills :

Excellent Communication skills both oral and written. Ability to interact with customers
Should come out as an expert who can trouble shoot issues- L1 Support/ Service Desk
Profiles with minimum 24 months of experience
Should have good analytical skills
Helpdesk experience is preferred.


Interview Date : 16th December -2017
Timings: 9.30 AM

Venue :
Infosys BPO Limited
Infosys Towers No. 27, Bannerghatta Road
3rd Phase, J. P. Nagar, Bengaluru - 560 078

Point of Contact : Shafi Shaik
Please mention `DS-Deepika` top of your CV before submit your candidature.


Please note that the following documents are mandatory and we request you to bring photocopies of these for the discussion-

Service Certificates (Previous Employers if applicable)
Passport size photo
Current employer offer letter AND/OR Salary revision letter with annexure (if applicable) whichever pertains to your current salary.
Last 3 months salary slips.
Copy of any two ID proof (Adhar Card / Voters ID / PAN Card / Drivers License / Passport)
10th Mark Sheet & Board Certificate
12th Mark sheet & Board Certificate

All Graduation Mark Sheets (Each year separate mark Sheet & University Certificate)
All Post-Graduation Mark Sheets & University Certificate (If applicable)
Don`t carry laptop/ pen drive to the venue.
 


Company Info


Infosys BPO, the business process outsourcing subsidiary of Infosys (NYSE: INFY), is an end-to-end outsourcing services provider. Infosys BPO addresses your business challenges and unlocks business value by applying proven process methodologies with integrated IT and business process outsourcing solutions. The company applies business excellence frameworks to significantly reduce costs, enhance effectiveness, and optimize business processes. The company focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through reduced costs, ongoing productivity improvements, and process re-engineering.
 



Address


Infosys BPO Limited, Infosys Towers No. 27, Bannerghatta Road 3rd Phase, J. P. Nagar, Bengaluru - 560 078


Contact Number


Not Mentioned


Interview Dates


16/ Dec/ 2017


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!


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