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Front Office Assistant/ Fresher


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  Apollo Hospitals Enterprise Limited is hiring Front Office Assistant/ Fresher 

Work Experience

0 - 1 yrs

Level

Fresher 


Job Function


Administration, Office Management/Coordination, Front Office/Reception


Vacancies


Not Specified 


Industry


Healthcare 


Job Location


Indore 


Educational Qualification


B.A., B.Com, B.B.A, B.Sc


Salary


Not Specified


Key Skills


Front office, Consulting, Tally, Billing



Job Description



Basic Qualification : Graduate desirable
Min Years of Experience: Fresher
Reporting to: Manager

Job Responsibilities:

Responsible to maintain a list of the patients details admitted in wards or ICU s, etc. along with their age, room number, ward, supervising doctor, address, etc. Responsible to have full information about the doctor s, their room numbers and their availability timings for consultants.

Responsible to receive the visitors or the patients and guide them to the concerned place and give information for all their queries. Responsible to tally with the bills &handover the money at out patient billing counter at the end of the day and take receipt.

Responsible to guide the patients or visitors with the formalities of the hospital. Responsible to attend telephone calls and take necessary steps like paging, connecting phones to wings. etc. Responsible to page for doctors or staff as and when required, announce code blues as and when required.

Responsible to ensure that messages for patients or doctors and staff are passed on duly.
Ensure that the suggestion box is opened daily and feedback forms are sent to HOD.
All VIP s arrivals list must be maintained and informed to the HOD.
Handling registration form 4 pm to 8 pm .

Responsible in explaining the hospital formalities to the patients. If any information is unknown, duly find out from other employees or the HOD.

Inform the visitor about the visiting hours of in-patients.
Responsible to calling for wheel chair if necessary.
Responsible the information of consultants and their availability timings.

Documentation

Consultant s list:Information about doctor and their consultation timings.
Maintain to Receptionlogbook information like leave s of doctors, code blue calls or cases, messagesto be passed on.
Maintain of surgerieslist day-wise information about the surgeries done, patients and doctor s name.
Maintain OP feedbackform and suggestion book to suggestions are invited from the patent s andaction is taken correspondingly by the concerned HOD.
 


Company Info


Driven by the vision of its Chairman, Dr. Prathap C. Reddy, the Apollo Hospitals Group pioneered corporate healthcare in India Over the last 25 years Apollo Hospitals has become the largest integrated private hospital group in Asia with expertise in managing hospitals, clinics, health insurance, healthcare IT, Telemedicine, Education, Pharmacy retail & Medical business process outsourcing. It owns & manages over 10000 beds across 51 hospitals, 1517 pharmacies & 102 clinics & holds the distinction of being the first amongst Indian hospitals to be accredited by Joint Commission International, USA. At present five Apollo hospitals at New Delhi, Bangalore, Chennai, Hyderabad & Dhaka are accredited by JCI. The group has always pioneered introduction of the latest world class technology in India at its hospitals like 320 Slice CT, Cyber-knife, & Computer Navigated Surgery.
 



Address


Not Mentioned


Contact Number


Not Mentioned


E-mail Address


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