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Technical Support Executive


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  RedE Technologies Private Limited is hiring Technical Support Executive 

Work Experience

1 - 2 yrs

Level

Junior - Executive, Assistant 


Job Function


IT-Software, Desktop Support


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Chennai 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, IT Helpdesk/ Service Desk, Customer Support



Job Description



Qualifications and Skills-

1) Excellent problem-solving skills.
2) The capacity to work well within a team.
3) Attention to detail.
4) Logical thinking.

5) Expert knowledge in how operating systems and software works.
6) Interpersonal skills as you will regularly be in contact with colleagues and/or customers.
7) The ability to prioritise your workload.
8) The capacity to clearly explain a technical problem to a customer/colleague.
9) Outstanding listening and questioning skills.

Responsibilities and Duties:

Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer`s complaint; determining the cause of the problem

Selecting and explaining the best solution to solve the problem; following up to ensure resolution. Recommends potential products or services to management by collecting customer information and analysing customer needs. Prepares product or service reports by collecting and analysing customer information. Contributes to team effort by accomplishing related results as needed.

If anyone interested please contact :
Ms.Deepa
9092223344

Mail ID : hrd@redetechnologies.in
deepa@redetechnologies.in
 


Company Info


We, Rede Technologies (P) Limited is a dynamic and fast growing India based business house, which has been incepted to support and focus its expertise to facilitate the development of the GPS, GPRS and wireless segments globally. Interestingly REDE stands for Radical, Excellence, Dedication and Energetic. It is a part of Rede Group (www.rede.org.in) which operates in different business sectors such as Networking and Tele-Communications, Information Technology and Electronics Engineering and originated from Metinc Graphic Systems which was started in the year 1986 to provide solutions for PCB (Printed Circuit Board) Designing and Manufacturing with great expertise. The business operations of REDE Technologies are widely spread across Singapore, UAE, Qatar, Bahrain and Nigeria, currently expanding its operations in Saudi. Rede was incorporated for the purpose of commercializing a unique line of wireless products and innovative software.
 



Address


RedE Technologies Private Limited, Near St.Thomas Mount Railway Station, Chennai


Contact Number


9092223344


E-mail Address


hrd@redetechnologies.in

 


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