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IT Helpdesk/ Service Desk Engineer


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  Infosys BPM Limited is hiring IT Helpdesk/ Service Desk Engineer 

Work Experience

1 - 5 yrs

Level

Junior - Executive, Assistant 


Job Function


IT-Software, Desktop Support


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Bangalore 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


IT Helpdesk/ Service Desk, Technical Support, Desktop Troubleshooting



Job Description



Infosys BPM Limited, is hiring for Helpdesk/ Service Desk Engineer at Bangalore location

Educational Qualification: Any Graduate (Preferably Engineering Graduates)
Job level: JL2B & JL2A & JL4B

Years of Experience:
JL2B - Fresher
JL2A - 2+ years of relevant experience
JL4B: 4+ years- Team lead exp mandatory

Shifts :
24/7 Shift
Rotational Weekly Offs

Work Location: Bangalore - BCIT
Domain type : Helpdesk /Service Desk.

Preferably trouble Shooting/ Windows/ Mac helpdesk experience from the international voice background.
The candidates must be ready to take at least 40-50 calls in a day

Interview Date: 4th February 2020 - Tuesday
Timing: 10.00 AM -12.00 PM

Venue Details:
Infosys BPM Limited
#785, Ground Floor Axis Sai Jyoti
15th Cross 100 Feet Road, Sarakki,
1st Phase, J P Nagar, Bangalore.

Landmark Sindhoor Convention Hall.
POC: Ramya

Please mention `DS Deepika` on top of your resume.

Interview Process : -
1. HR Round
2. CRT Round
3. Operations Round.

Documents to carry:

Appointment & Relieving letter (Previous Employers if applicable)

Current employer offers letter and Salary revision letter with annexure (if applicable) whichever pertains to your current salary.

Last 3 months salary slips.
10th & 12th Mark Sheet & Board Certificate
 


Company Info


Infosys BPM, the business process management subsidiary of Infosys (NYSE: INFY), provides end-to-end transformative services for its clients across the globe. The company`s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
 



Address


Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti 15th Cross 100 Feet Road, Sarakki, 1st Phase, J P Nagar, Bangalore.


Contact Number


Not Mentioned


Interview Dates


4/ Feb/ 2020


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!


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