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Technical Support (International Voice)


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  Infosys BPM Limited is hiring Technical Support (International Voice) 

Work Experience

1 - 3 yrs

Level

Junior - Executive, Assistant 




Job Function


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


Vacancies


15 


Industry


CRM/Call Centers/BPO 


Job Location


Bangalore 


Educational Qualification


B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, Desktop Support, IT Help Desk



Job Description



Infosys BPM Limited is hiring Technical Support Engineer (International Voice Process) at Bangalore Location

Candidate should have 1 to 3 years of proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. Hands-on experience with Windows/ Linux/ Mac OS environments. Must have good understanding of computer systems, mobile devices and other tech products. Should have ability to diagnose and troubleshoot basic technical issues

Familiarity with remote desktop applications and help desk software
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
BS degree in Information Technology, Computer Science or relevant field
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus


Interview Date : 10th & 11th Jan 2019 (Thursday & Friday)
Time : 10.00 AM -3.00 PM

Venue Details:
Infosys BPM Limited,
#785, Ground Floor, Axis Sai Jyoti, 15th Cross
100 Feet Road, Sarakki, 1st Phase J P Nagar,
Bengaluru - 560 078.

Landmark- Sindhoor Convention Hall

Contact Person: Shashi Kiran Gowda
Mention DS-Mahadev Vamsi on your resume before submitting

IMP NOTE:

Must carry mandatory Documents while attending interview :
Appointment & Relieving letter (Previous Employers if applicable)
Current employer offer letter and Salary revision letter with annexure (if applicable) whichever pertains to your current salary.
Last 3 months salary slips.
10th Mark Sheet & Board Certificate
12th Mark sheet & Board Certificate
All Graduation Mark Sheets (Each year separate mark Sheet or consolidated mark sheet& University Certificate)
All Post-Graduation Mark Sheets or consolidated mark sheet & University Certificate.(if applicable).
ID Proof Pan card
Address Proof Aadhar card/Voter ID/Passport/Driving license
Resume
Passport Size Photo

Pointers to note::
Please do not carry laptops/ cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance.
 


Company Info


Infosys BPM Limited, the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.

Infosys BPM has been consistently ranked among the leading BPM companies and has received over 60 awards and recognitions in the last 5 years from key industry bodies and forums like the International Association of Outsourcing Professionals, Outsourcing Center, SSON, and NOA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company`s senior leaders contribute widely to industry forums as BPO strategists.
 



Address


Infosys BPM Limited, #785, Ground Floor, Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru - 560 078.


Contact Number


Not Mentioned


Interview Dates


10, 11/ Jan/ 2019


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!


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