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Technical support Engineer


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  Artech Infosystems Private Limited is hiring Technical support Engineer 

Work Experience

0 - 1 yrs

Level

Entry Level 


Job Function


IT-Software, Desktop Support, Network Administration, IT-Software Others


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Bangalore 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, IT Helpdesk/ Service Desk, Customer Support



Job Description



The candidate needs to have great communication skills and average/ above average technical skills, understanding of computer hardware, software/ operating system, printers, trouble shooting, Laptop , etc.

Qualification- BE/ B.TECH/ BCA/ BSC IT
Interviews: Virtual
Onboarding: VIrtual
No backlogs considered
Shifts: Rotational
Requirement: Basic knowledge into Networking and OS

Key Responsibilities : Liaising with the customer technical representatives. Provide recommendations to client on deployment of new features. Create and Manage requests on ITSM tool. Provide training and mentor existing team and new hires. Troubleshoot issues with Desktops and EUC Deployment. Work in 24 x 7 support model.

Should have Excellent Written and Verbal Communication

Technical Experience : Knowledge on EUC technologies Desktops, Laptops Knowledge on different flavors of Workstation OS Windows, Linux and Mac Strong troubleshooting skills on different flavors of Workstation OS Windows 10 and 7 , Linux and Mac Knowledge on SCCM deployment and workstation patching, App packaging Professional Experience Should have 3 to 4 years of experience in Operational support roles.

Please share your recent photograph with resume to sushma.r@artechinfo.in
 


Company Info


Artech Infosystems Pvt. Limited (Artech India), formerly known as Softek Private Limited, is a 34-year-old, ISO 9001:2008 & ISMS 27001:2005 certified IT company with its core competencies in the areas of Software Products, Turnkey Project Management, IT Consulting and Staff Augmentation, Infrastructure Management, and Recruitment Process Outsourcing. It s a CMMI level 1V company and we have our branches across PAN INDIA(Bangalore, Noida, Hyderabad, Chennai, Pune, Kolkata) and also abroad, headquartered in New Jersey.

Artech Information Systems is the #12 Largest IT Staffing Company in the U.S. and an employer of choice for over 6,000 consultants. We recruit world-class talent for IT, Engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China.
 


Address


Cyber Park, First Floor, Block B, Plot No. 76-77, Electronic City Phase 1, Doddathogur Village, Hosur Road, Bangalore-560100


Contact Number


Not Mentioned


E-mail Address


sushma.r@artechinfo.in

 


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