KCS India

Technical Support Associate Interview on
13, 14, 15, 17, 18, 19, 20, 21/ Jun/ 2019

KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate Login

  Walk-in Interview for Technical Support Associate @ Dell International Services (India) Pvt. Limited 

Work Experience

1 - 4 yrs


Junior - Executive, Assistant 

Job Function

Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Not Specified 


CRM/Call Centers/BPO 

Job Location


Educational Qualification

B.Sc, BCA/BCS, B.E./B.Tech


100000 - 600000

Key Skills

Technical Support, International Voice Process, Troubleshooting

Job Description

Educational Qualifications:

Any Graduates/ Post Graduates are eligible to apply with minimum 6 months to maximum 39 months of work experience.
Any 10+2,10+3 with 12 months international calling experience /24 months domestic calling experience may apply (Mandatory).

Candidate should be flexible to work in night shifts
Must have excellent communication skills
Should have good technical knowledge
2 way transport provided

Role Overview:

Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software

Role Responsibilities:

Responsible for providing diagnostic technical support related to installation, operation, configuration,performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting.
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Interview Date: 13th to 28th June 2019
Timings : 11:00 am to 1:00pm, Monday to Friday

Interview Venue :
Dell Technologies, Plot # 42, Hitec City Layout,
Opposite to Deloitte, Madhapur, Hyderabad - 500081

Important Note :
Please carry an updated CV, a valid Govt. ID proof & passport size photographs

Company Info

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Venue Details

Dell Technologies, Plot # 42, Hitec City Layout, Opposite to Deloitte, Madhapur, Hyderabad - 500081

Contact Number

Not Mentioned

Interview Dates

13, 14, 15, 17, 18, 19, 20, 21/ Jun/ 2019


Employer wants you to contact on the above given information directly and doesn't accept resumes by e-mail..

Refer to Friend

Share this             Facebook     LinkedIn     Twitter     Google     Email

Specialized Jobs

Quick Links     

Java Professionals | .Net Professionals | QA/ Software Testing | PHP/ MySQL Jobs | Tech Support Jobs

Jobs in Bangalore | Delhi/ NCR Jobs | Jobs in Chennai | Hyderabad Jobs | Jobs in Mumbai | Jobs in Pune

Fresher/ Entry Level | Junior/ Executive Level | Senior/ Middle Level | Managerial Level Jobs