KCS India

Technical Support Engineer Interview on
8, 10, 11, 12, 13, 14, 15/ Sept/ 2018

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  Walk-in Interview for Technical Support Engineer @ Convergys India Services Pvt. Limited 

Work Experience

1 - 6 yrs


Junior - Executive, Assistant 

Job Function

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


Not Specified 


IT-Hardware/Networking, IT-Software 

Job Location


Educational Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Diploma, Others


275000 - 450000

Key Skills

Technical Support, Network Troubleshooting, Outbound Calling, Active Directory

Job Description

Candidate should be Any Graduate/ Postgraduate/ Undergraduate/ Pursuing with 12 months technical support experience. Must have excellent verbal skills in English Language.

SERVER knowledge is must.
Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems
Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.
Flexible with 24/7 Environment.

Certifications (Preferable)-

o Exam 70-640(Windows Server 2008)
o Exam 70-662(Exchange 2010)
o Exam 70-321(Deploying Office 365)
o Exam 70-323(Administering Office 365)

Roles & Responsibilities-

o Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
o Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.

Additional Benefits-

o Two-way A/C cabs. (Convergys was awarded for best in industry transport service).
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / corporate discounts at majority of retail chains / hospitals / laboratories.

For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address

Shailja Shukla -701135240, Ayesha-79545558249

Convergys India Services Private Limited,
Sector 39, Ground floor Tower A , Unitech Cyber Park Gurgaon.
Landmark: Near Huda City Center Metro Station

Company Info

Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.

Venue Details

Convergys India Services Private Limited, Sector 39, Ground floor Tower A , Unitech Cyber Park Gurgaon. Landmark: Near Huda City Center Metro Station

Contact Number


Interview Dates

8, 10, 11, 12, 13, 14, 15/ Sept/ 2018


Employer wants you to contact on the above given information directly and doesn't accept resumes by e-mail..

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