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Technical Support - Voice Process

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  Zenpower Technologies Private Limited is hiring Technical Support - Voice Process 

Work Experience

1 - 5 yrs


Junior - Executive, Assistant 

Job Function

Operations/Customer Service, Customer Service (Voice), Technical Support


Not Specified 


CRM/Call Centers/BPO 

Job Location


Educational Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech


Not Specified

Key Skills

Java, Spring, Hibernate, Design, Coding and Debugging skills

Job Description

We are looking for a person to join our team as Technical Support Executive (Voice process). We have various clients and projects, and you will be involved in coaching, training, managing agents to work to the best abilities and drive performance for our US clients. The clients we support are on the cutting edge of various new technologies.

Eligibility Criteria:

Any Graduate with excellent written communication skills
Person mMust be interested to make your career in BPO industry
Handling calls and resolving the technical queries of the clients
Should be flexible to work in 24/ 7 shifts.

Skills and Abilities:

Good knowledge in trouble shooting of Hardware,Networking and ISP Support
Able to communicate fluently in the language required for transaction
Should have good reasoning and analytical skills
Excellent problem solving skills

Ability to comprehend the customer requirement well
Typing skills as required by the process
Basic computer knowledge is required
Active listening skills

Engaged in handling inbound calls of different business Units.
Provide World Class Customer Service.

Salary & Benefits:
Salary 18k 26k
Attractive incentives
Free food
Free transport

Documents to Carry:
Updated CV
Aadhar Card

Do forward your resume to gokul.h@teamblr.com or call at 9148186691

Company Info

Zenpower Support Centre has been providing business process outsourcing solutions and services to global customers for over 16 years. We are a premium International contact center based in the heart of Electronic City, Bangalore. We have over 1,000 talented employees servicing customers worldwide, 24/7 throughout the year. Our culture is our focus. We ensure our team is treated with the highest standards of care, from the bottom, up. We believe in taking great care of our employees so they can take great care of our customers.


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Contact Number

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E-mail Address



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